Leadership Team

Saurabh Rateria

Saurabh was first educated in Kolkata followed by Singapore and the USA where he attained his degree Bachelor in Business Administration (B.B.A.) and started his own BPO operations, initially servicing the Indian market followed by the UK and USA. Saurabh’s entrepreneurial style ensures that the group companies can provide complementary outsource services embracing global best practice for both the domestic Indian market and internationally.

Colin Bailey

Colin was educated in the UK and has both a Banking (ACIB) and Marketing Degree (MCIM) and has over 30 years Board level Corporate Development and Marketing experience particularly Outsourcing. Colin’s career has encompassed Retail and Corporate Banking (Lloyds/TSB), Life Assurance (Municipal Mutual), Global Asset Management (Investec), Registrars (Computershare) and Contact Centres (Georgeson/Source One). Colin is responsible for ensuring we offer our clients global best practice and that our delivery exceeds expectations.

Dharamvir Puri

Dharamvir was educated in India and graduated with a Bachelor of Commerce from Punjab University followed by an MBA in Marketing from Poona University. Dharamvir is a banking professional who worked for ICICI Bank for 17 years both in India and the UK Markets. Dharamvir set up the London office for ICICI building Institutional clients to $70mn in the first 2 years. Dharamvir based in London has been key to the groups International development and also heads up Quantum Services Management in the UK.