Retail and Consumer Products

Customers are leading the retail revolution as they become better informed and ‘super connected’ in this evolving digital age. New business models are emerging every year as the reality of the evolving digital age and technology platforms so that communication in whatever format is constantly changing as buyer habits continue to evolve with ever changing customer demands. We understand the constant change required to ensure you deliver more effective, efficient and affordable products and services. Achieving high performance means using knowledge in new ways and with our Global Best Practice and Outsourcing experience we are ideally placed to deliver for your organisation in the UK & USA as well as our India domestic market.

We will work with you to align your business with the outcomes you want to achieve and then support you to achieve step change in performance, efficiency and tangible benefits from every action we take together. Everything we do is focussed on ensuring that your business growth is sustainable whatever the changing retail climate.

  • Administration and Workflow - BPO expertise enables us to assist you in redefining your processes and if required linking through to workflow technology
  • Benefits of Outsourcing- Business Process Outsourcing, Professional Services Outsourcing, Transactional Outsourcing or Technology Outsourcing we will deliver your ROI
  • Benefits of Offshore – India - The quality of our people, processes and technology will ensure that we deliver Global best practice locally for you and your customers.
  • Contact Centres India and International - Complete scalability for both Inbound and Outbound Calls and the ability to carry out every type of communication campaign
  • Customer Lifecycle Tools and Intelligent Contact - Continuous cycle of Preparing, Predicting, Learning and Optimising resources driving maximum results from your multichannel contact strategy.
  • Debt Management - From Debt Reminder Calls to Tracing and Collection Quantum delivers effective solutions in India, UK and USA.
  • e-Procurement - Achieve substantial and material savings in buying, sourcing, process and supplier collaboration delivering you a tangible ROI
  • IT and Technology - From SAP to Legacy Systems we have solutions that can fit every business from large Global corporations to single Country Corporates
  • Manpower and Recruitment - Permanent Staff, Temporary Staff, Contractors, from Professionals and Board level Directors to Production workers whatever your recruitment needs
  • Property Management Services - India - Your property investment decision is not constrained by the various hurdles of identifying and directly managing properties in India.