Telecom

We have a range of specialist Business Solutions, Outsourcing Models and Technology services which will deliver for you proven results. We put your Customer at the centre of everything we do to ensure that our people and our processes deliver outstanding quality and a positive ROI. We can assist you with new Customer Contact models as well as Administration and Back Office models and also help integrate mergers, acquisitions and all new initiatives.

The Telecom marketplace has never been more competitive and we can assist through our ‘low cost high quality’ Indian Centres linking process and people to deliver competitive advantage and sustainable outstanding performance and service. This will help you stand apart from your competitors and produce the ROI to continue your growth.

  • Administration and Workflow - BPO expertise enables us to assist you in redefining your processes and if required linking through to workflow technology
  • Benefits of Outsourcing- Business Process Outsourcing, Professional Services Outsourcing, Transactional Outsourcing or Technology Outsourcing we will deliver your ROI
  • Benefits of Offshore – India - The quality of our people, processes and technology will ensure that we deliver Global best practice locally for you and your customers.
  • Contact Centres India and International - Complete scalability for both Inbound and Outbound Calls and the ability to carry out every type of communication campaign
  • Customer Lifecycle Tools and Intelligent Contact - Continuous cycle of Preparing, Predicting, Learning and Optimising resources driving maximum results from your multichannel contact strategy.
  • Debt Management - From Debt Reminder Calls to Tracing and Collection Quantum delivers effective solutions in India, UK and USA.
  • e-Procurement - Achieve substantial and material savings in buying, sourcing, process and supplier collaboration delivering you a tangible ROI
  • IT and Technology - From SAP to Legacy Systems we have solutions that can fit every business from large Global corporations to single Country Corporates
  • Manpower and Recruitment - Permanent Staff, Temporary Staff, Contractors, from Professionals and Board level Directors to Production workers whatever your recruitment needs
  • Property Management Services - India - Your property investment decision is not constrained by the various hurdles of identifying and directly managing properties in India.