Administration and Workflow

Our India Centres have an unparalleled ‘cost effective’ expertise delivered with process and quality to assist in driving your business and returning the ROI’s you are looking for. These days it is not just about ‘cost’ it is about the enhancement of ‘process’ and the delivery of accuracy and quality ‘first time every time’.

Our administration solutions combines all the functions required to run a successful business leaving you the freedom to grow your business. With Quantum solutions dealing with your administrative tasks you can focus on your core business as we can take on your routine simple tasks to the most complex. Our BPO experience enables us to assist you in redefining your process if required and linking through to workflow technology to ensure that we deliver the highest levels of quality ‘first time every time’.

Some of our Administration and Back Office Solutions

  • General Administration
  • Data Entry and Verification
  • Workflow Implementation
  • Customer Contact both Written and Verbal
  • Inbound and Outbound Contact Centres
  • Transactional Processing
  • Order Taking and Dispatch including tracking and delivery solutions
  • Voice Transcriptions and also Legal Report Transcriptions
  • Form Processing
  • File Conversion
  • Legacy System data de-dupe
  • Document Indexing and Intelligent Matching
  • Document Review and on-line actions
  • Intelligent Forms and Scanning
  • Digital Archiving
  • Analytics
  • Mailroom Solutions
  • ‘Regulated’ Administration
  • Cheque Reconciliation and Fund Administration

Whatever your business need from a ‘single’ task to a fully integrated workflow solution then we can advise you on the best process for your business. We deliver for domestic Clients across India as well as UK and USA clients in fact anywhere where English/American is an accepted language.