Debt Management

From Debt Reminder Calls to Tracing and Collection Quantum delivers effective solutions in India, UK and USA. We operate using our extensive BPO experience and process expertise to ensure we deliver you quality results and that essential ROI from our ‘cost effective’ India Centres.

We are used to working with Global Financial Institutions however at Quantum we believe you have to start somewhere so even our small and medium businesses benefit from the Quant experience.

Retail Credit Cards and Small Loans

This is a key area where our India ‘secure’ Centres can really help as we have the ability to contact cost effectively those small balance ‘fresh’ debts with our UK/American trained agents. With Quantum we ensure that every contact is recorded and that at all times we operate with your brand and reputation as the key driver for every action. Protecting and enhancing your reputation is key to Quantum.

  • Case Profiling
  • Data and Contact details verification
  • Voice Contact including warm transfer if required
  • Reminder Calls
  • Debt Restructuring Calls
  • Payment collection
  • Skip Tracing
  • Credit Repair Programmes
  • Data Verification and Analytics
  • Integrated support with your existing people and processes

We also both in India and UK/USA offer a range of additional services for higher value Loans, Mortgages as well as Legal preparation and support. All using our BPO experience and expertise from our secure locations in India delivering real value to your recovery programmes and also to your new lending and balanced scorecards..

  • Credit Risk Analysis
  • Credit Rating Services
  • Corporate rating
  • Borrower Prequalification
  • Credit Report Review
  • Review of Accounting Systems and Procedures